Terms and Conditions

Welcome to BeautiEssentials. By using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase or using our services. If you do not agree with any part of these terms, please do not use our website.

These terms apply to all visitors, users, and others who access or use BeautiEssential s.

1. General Information

BeautiEssentials provides an online marketplace for cosmetics, skincare, perfumes, and health products. All sales, purchases, and interactions on our Site are governed by these Terms and Conditions. These terms may be updated from time to time, and any changes will be posted on this page with the effective date. You are responsible for reviewing these terms regularly to stay informed of any updates.

2. Account Registration

To make a purchase or use certain features of the site, you may be required to create an account. By registering an account, you agree to:

Provide accurate, current, and complete information about yourself.
Maintain the confidentiality of your login credentials and be responsible for all activities that occur under your account.
Notify us immediately of any unauthorized use of your account or any security breaches.

You must be at least 18 years of age or have the legal authority to enter into contracts in your jurisdiction to use our Site and place orders.

3. Product Availability

We strive to provide accurate product information, but product availability is subject to change. In the event that a product is unavailable after an order has been placed, we will notify you and offer an option for a refund or to select a different product.

While we make every effort to ensure that the colors, packaging, and descriptions of our products are accurate, the images displayed on our website may vary slightly due to lighting, device settings, or other factors beyond our control.

4. Pricing and Payments

Pricing: All prices on the website are listed in the local currency and are inclusive of applicable taxes. Prices may be subject to change without notice. We reserve the right to correct any errors in pricing that may occur on the site.
Payments: We accept a variety of payment methods, including credit cards, debit cards, and other payment providers. Payment is processed securely through third-party gateways, and we do not store sensitive payment information.

If your payment is unsuccessful or cannot be processed, we will notify you, and your order may not be fulfilled until payment is resolved.

5. Shipping and Delivery

Shipping Costs: Shipping costs vary depending on the shipping method, destination, and order size. You will be able to review the shipping costs at checkout before confirming your purchase.
Delivery Times: Delivery times are estimated based on your location and chosen shipping method. While we make every effort to ensure timely delivery, delivery times may vary due to factors such as third-party carrier delays or customs processing.
Shipping Restrictions: We currently ship to select countries. Please check our Shipping Policy for more information on where we deliver.

Note: BeautiEssentials is not responsible for lost or stolen packages once the order has been marked as "Delivered" by the carrier.

6. Returns and Refunds

Please refer to our Return and Refund Policy for details about the return process, eligibility for refunds, and the conditions under which we accept returns or offer refunds.

Return Conditions: Products must be unused, unopened, and in original condition for a return to be accepted.
Non-Returnable Items: For hygiene and safety reasons, we cannot accept returns for opened or used cosmetics, skincare, perfumes, or health products.

7. Intellectual Property

All content on the BeautiEssentials website, including product descriptions, images, logos, text, and design, is the property of BeautiEssential or its affiliates and is protected by intellectual property laws. You may not use, reproduce, or distribute any part of the Site’s content without prior written consent from BeautiEssential.

8. User Conduct

By using our website, you agree not to:

Use the Site for any illegal or unauthorized purpose.
Interfere with the security features of the Site or attempt to gain unauthorized access to any part of the Site, other accounts, or networks.
Post or transmit any content that is harmful, defamatory, obscene, or otherwise objectionable.

We reserve the right to suspend or terminate your access to the Site if you violate these terms or engage in inappropriate conduct.

9. Limitation of Liability

To the fullest extent permitted by law, BeautiEssentials shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the website or its products. This includes any damages resulting from lost profits, business interruption, or the loss of data.

In no event shall BeautiEssentials's total liability exceed the amount paid by you for the product or service in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless BeautiEssentials, its affiliates, employees, agents, and suppliers from and against any claims, liabilities, damages, or expenses (including legal fees) arising out of your use of the Site, your violation of these Terms and Conditions, or any infringement of the rights of any third party.

11. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy to understand your rights and our practices regarding your data.

12. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the jurisdiction in which BeautiEssentials operates. Any disputes arising from these terms shall be resolved through binding arbitration or in the courts located in that jurisdiction, as determined by BeautiEssentials.

13. Changes to Terms and Conditions

We reserve the right to update or revise these Terms and Conditions at any time. Any changes will be posted on this page, and the "Last Updated" date will be updated accordingly. It is your responsibility to review these Terms periodically. Your continued use of the Site after any changes constitutes your acceptance of the new terms.

14. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

BeautiEssentials
Email: contact@beautiessentials.com
Phone: +1.203.856.2345
Address: 167 Cherry St Suite 422 Milford CT 06460

Return and Refund Policy

At BeautiEssentials, we strive to ensure that you are completely satisfied with your purchase. However, we understand that sometimes a product may not meet your expectations, and we want to make the return and refund process as simple as possible for you.

Please read our Return and Refund Policy carefully to understand your rights and responsibilities.

1. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

Product Condition: The product must be unused, unopened, and in the same condition that you received it. For hygienic reasons, we cannot accept returns of items that have been opened or used, such as cosmetics, skincare products, perfumes, or health supplements.
Return Window: Returns must be requested within 14 days from the date of delivery. After this period, unfortunately, we cannot offer a return or refund.
Proof of Purchase: A receipt or proof of purchase is required for all returns. Please keep your order confirmation email or packing slip as proof of purchase.

2. Non-Returnable Items

Due to hygiene and safety reasons, the following items are non-returnable:

Opened or used cosmetics and skincare products
Perfumes that have been opened or used
Health supplements, vitamins, and any consumable items
Gift cards or promotional codes

3. How to Request a Return

If your return request meets the eligibility criteria, please follow these steps:

Contact Us: Email our customer service team at contact@beautiessentials.com with your order number and details about the product you wish to return. We may request photos of the product or packaging to confirm its condition.
Return Authorization: Once we receive your return request, we will review it and issue a Return Authorization (RA) if approved. Returns sent without RA will not be processed.
Return Shipping: You will be responsible for the cost of return shipping unless the return is due to an error on our part (e.g., a damaged or incorrect item).
Return Packaging: Please securely package the item in its original packaging to prevent damage during the return transit.

4. Refunds

Once your return is received and inspected, we will notify you of the status of your refund. If approved, a refund will be issued to your original method of payment. Please allow 5-10 business days for the refund to appear in your account, depending on your payment provider.

Refund Method: Refunds will be credited to the original payment method used for the purchase.
Restocking Fees: In some cases, a restocking fee may apply, depending on the nature of the return. This will be communicated to you upon return approval.

5. Exchanges

We do not offer direct exchanges. If you would like to exchange a product, you will need to return the item for a refund and place a new order for the replacement product.

6. Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact our customer service team immediately at contact@beautiessentials.com or +1.203.856.2345. We will arrange a return and send you a replacement at no additional cost.

7. Sale and Discounted Items

Items purchased on sale or with a discount are eligible for return, but please check the individual product page for any additional conditions. Clearance or final sale items are not eligible for return or refund.

8. Shipping Costs

Non-Refundable Shipping: Shipping costs are non-refundable, except in cases where we made an error (e.g., incorrect or damaged items).
Return Shipping: You are responsible for the cost of return shipping unless the return is due to an error on our part.

9. Lost or Stolen Packages

BeautiEssentials is not responsible for lost or stolen packages once they have been confirmed as delivered by the shipping carrier. If your package has not arrived, we recommend contacting the carrier directly for assistance.

10. Changes to This Policy

We may update this Return and Refund Policy periodically, and any changes will be posted on this page. Please review this policy regularly for any updates.

Thank you for shopping with BeautiEssential. We appreciate your business and are committed to ensuring your satisfaction with every purchase.

Terms and Conditions

Return and Refund Policy

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